SofTec Microsystems products are sold by a network of selected distributors, capable of offering all the pre- and post-sale information customers need. In addition, SofTec Microsystems products can be purchased directly online. In both cases, SofTec Microsystems is available to assist end user customers with answers and suggestions related to the products and their use.

Solutions to the most common technical problems, together with answers to general questions, can be found in the Frequently Asked Questions' section, where users' questions and feedback have been collected.